Frequently Asked Questions
1. What is your return and exchange policy?
We want you to love your Manière Couture pieces! If you're not completely satisfied, you can return or exchange items within 30 days of purchase, provided they are unworn, unwashed, and have their original tags attached. Please visit our Refund Policy page for more details.
2. Do you ship internationally?
Yes, we ship worldwide! Shipping costs and delivery times vary depending on your location. During checkout, you can view available shipping options and estimated delivery times for your country.
3. How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking number and a link to track your package. You can also log into your Manière Couture account and view your order status.
4. How do I care for my Manière Couture clothing?
To ensure your pieces stay beautiful for as long as possible, we recommend checking the care label inside each garment. Generally, washing items in cold water on a gentle cycle and air-drying will keep them looking their best.
5. What payment methods do you accept?
We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.
6. How can I contact customer service?
You can reach our customer service team by emailing info@manierecouture.com. We're available 24/7 to assist you with any questions or concerns.
7. Do you offer gift cards?
Yes, we offer gift cards in various denominations. They make the perfect gift for fashion enthusiasts!
8. How do I determine the right size for me?
We provide a detailed size guide on our website to help you choose the perfect fit. If you're still unsure, feel free to contact our customer service for assistance.
9. Are your products ethically made?
At Manière Couture, we are committed to ethical manufacturing practices. We ensure that all our products are made under fair labor conditions and adhere to high-quality standards.
10. Can I change or cancel my order after it's been placed?
If you need to change or cancel your order, please contact us as soon as possible at info@manierecouture.com. We'll do our best to accommodate your request, but please note that once an order has been processed or shipped, we may not be able to make modifications.
These FAQs aim to provide clarity on common inquiries and enhance your shopping experience with Manière Couture.